Terms & Conditions

MW Jewellery Terms & Conditions

Last Updated: June 2026

We want your experience with MW Jewellery to be as smooth and enjoyable as possible. These Terms & Conditions provide important information about using our website and purchasing our products. By continuing to use our website or placing an order, you agree to these terms.

MW Jewellery is a handmade jewellery business creating unique and carefully crafted pieces. For any questions regarding these terms or your order, please contact us at EXAMPLE EMAIL

We reserve the right to update these Terms & Conditions at any time. Any changes will be published on this page.

1. Products

All our jewellery is handmade, and so actual jewellery may vary slightly from the images, descriptions, dimensions and previous pieces shown on our website, social media, or any other marketing channel containing visuals of our work. We make every effort to ensure our product descriptions and images are accurate, however, colours and finishes may appear differently depending on screen display settings and devices.

2. Product Availability

All of our products are subject to availability, and we reserve the right to discontinue or remove products at any time without notice. If a product becomes unavailable after you place an order, you will be contacted directly and offered either an alternative or provided with a full refund.

3. Pricing

All prices are shown in GBP (£). MW Jewellery is not VAT registered. Prices are exempt from VAT. We reserve the right to change prices at any time. However, once an order has been confirmed, you will be charged the price displayed at the time of purchase. Delivery charges, where applicable, will be clearly shown at checkout.

4. Orders

Once your order is placed, you will receive an order confirmation email. An order is accepted once it has been confirmed and dispatched. We reserve the right to refuse or cancel orders where necessary, including in cases of pricing errors, incorrect product information, or stock issues. Customers are responsible for ensuring that all order and delivery details provided are accurate.

5. Payment

Full payment must be received before an order is dispatched. We accept payment through the methods displayed at checkout.

6. Shipping & Delivery Policy

Delivery times are estimates only and may vary depending on courier services or circumstances outside our control.

Further information is available in our Delivery & Shipping Policy.

7. Refunds & Returns

Our Returns & Refunds Policy forms part of these Terms & Conditions. Please refer to that policy for full details on eligibility, timeframes, and procedures.

8. Intellectual Property

All content on this website (including text, images, logos, designs, and product descriptions) is the property of MW Jewellery unless otherwise stated. No content may be copied, reproduced, or used without prior written permission.

9. Website Use

You agree not to misuse this website or attempt to interfere with its security, functionality, or operation.

Any unlawful use of this website is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, MW Jewellery shall not be liable for any indirect or consequential losses arising from the use of this website or purchase of products. Nothing in these Terms excludes or limits your statutory rights under UK consumer law.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Additional Policies

The following additional policies also form part of these Terms & Conditions:

Shipping & Delivery Policy

Refunds & Returns Policy

Wedding Jewellery Terms

Cleaning & Repairs Policy

Custom & Bespoke Orders Policy

Cookie Policy

Accessibility Statement

Jewellery Care Guide

These additional policies are available on our website (and can be found Here) and should be read before placing an order.